1. Introduction
24h baje (https://24hbaje.bet) is an online betting platform operated for bettors in Bangladesh. We believe every member's personal data belongs to them, and protecting it is our responsibility.
This Privacy Policy This explains what data we collect, why we collect it, how we use it, and what rights you have over your information. By reading this page, you can be assured that 24h baje respects your privacy.
By using our site or creating an account, you agree to this Privacy Policy. This policy applies alongside our Terms & Conditions and applies in conjunction with it.
24h baje Never sells your personal information to third parties. Your data is used solely for service delivery and security purposes.
2. What Data We Collect
24h bajeTo provide services on , we collect several types of information. Each category is explained below:
Personal Identity Information
- Full Name, Date of Birth & Gender
- National ID (NID) number or passport number (for verification purposes)
- Home address & district
- Email address and mobile number
Financial Information
- BKash, Nagad, or Rocket Account Number
- Bank account details (if applicable)
- Deposit & Withdrawal History
- Transaction Date, Time & Amount
Technical Information
- IP Address & Device Type
- Browser name and version
- Operating System
- Login time, logout time, and session details
- Cookie & Tracking Data
Betting Activity Data
- Betting history and win/loss records
- Preferred Games & Markets
- Bonus Usage History
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Identity Information | Account Creation & KYC Verification | Yes |
| Financial Information | Deposit & Withdrawal Processing | Yes |
| Technical Information | Security & Fraud Prevention | Automatic |
| Betting History | Service Improvement & Responsible Gaming | Automatic |
| Contact Information | Support & Notifications | Yes |
3. How We Collect Data
24h baje collects your information in the following ways:
- Directly From You: Via registration forms, KYC verification forms, deposit/withdrawal forms, and support tickets.
- Automatically: While you use the site, device and browser information is collected via cookies, log files, and tracking technologies.
- From third-party verification services: Regulator-approved services may be used for identity verification.
- From payment providers: Transaction confirmation details are received via bKash, Nagad, and similar services.
4. How We Use Your Data
24h baje Collected data is used solely for the following purposes:
Service Delivery
Your data is used to create and manage your account, process deposits and withdrawals, run betting services, and issue bonuses.
Identity Verification (KYC)
To meet legal obligations and prevent fraud 24h bajeverifies the identity of every member. This process also keeps your account secure.
Security & Fraud Prevention
Technical data is analysed to detect suspicious transactions, multiple accounts, and bonus abuse.
Contact & Support
Important account notices, transaction confirmations, promotional offers, and support responses are sent via email or SMS. You can unsubscribe from promotional messages at any time.
Responsible Gaming
If analysis of betting behaviour indicates signs of problem gambling in any member, 24h baje actively provides support. This is in your best interest.
Service Improvement
Aggregated, anonymous data is analyzed to improve user experience and platform performance.
24h baje Your information is never sold, leased, or used for unauthorized marketing.
6. Cookie Policy
24h baje This site uses cookies — small text files stored in your browser that help improve site performance and your overall experience.
Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: To remember your language preferences and personalized settings.
- Analytics Cookies: To monitor and improve site usage. These can be disabled.
- Marketing Cookies: To show you relevant offers. You can turn this off at any time.
Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain features to not function properly.
7. Data Security
24h baje employs industry-standard security measures to keep your information safe:
- SSL/TLS Encryption: All data transfers occur over encrypted channels.
- Database Encryption: Stored sensitive data is kept encrypted.
- Two-Factor Authentication (2FA): An additional layer of protection for account login.
- Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
- Regular Security Audits: Periodic testing to identify system vulnerabilities.
- Restricted Staff Access: Only authorized personnel can access specific data.
If you suspect a security breach, contact support@24hbaje.bet. We will respond within 24 hours.
8. Data Retention Period
24h baje No data is retained beyond what is necessary. General guidelines:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years After Account Closure | AML Guidelines |
| Betting History | 3 years | Dispute Resolution |
| Log Files | 12 Months | Security Review |
| Marketing Preferences | Until unsubscribed | Communication Consent |
Once the retention period ends, data is securely deleted or anonymised.
9. Your Rights
24h bajeYou have several important rights regarding your data at
Right of Access
You may request to see what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request that your data be deleted under certain circumstances.
Processing Restrictions
You may request that we restrict the processing of your data under certain circumstances.
Data Portability
You can receive your data in a structured, machine-readable format.
Right to Object
You can object to marketing communications at any time.
To exercise these rights, support@24hbaje.betemail us at. We will respond within 30 days.
10. Children's Privacy
24h baje's services are intended for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.
If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
If you believe a minor 24h bajehas created an account on , please immediately support@24hbaje.betcontact us at
11. Policy Changes
24h baje If needed, this Privacy Policy may be updated. For significant changes, we will:
- We will send a notice to your registered email.
- We will display a notice on the site.
- We will update the date at the top of this page to reflect the change.
Continued use of the site after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.
12. Contact
For any privacy-related questions, requests, or complaints, please contact us:
Email: support@24hbaje.bet
Response time: up to 30 business days (typically within 72 hours)